Research and Quality Assurance

Position: Manager Monitoring and Evaluation Department: Research and Quality Assurance Reports to: CEO Location: Lahore Office Job Purpose: As the M&E Manager, your role is to ensure high standard delivery of our project managing the Monitoring and Evaluation strategy aligned with our donors’ needs. You will play a key role in ensuring effective data collection, analysis, and reporting, aligning with our vision and mission. Through your expertise, you will guide the organization in making data-driven decisions, fostering a culture of continuous improvement and accountability. Key Responsibilities: Strategic M&E Leadership  Develop and implement the organization’s M&E strategy, aligning it with our overall vision and mission.  Identify and define key performance indicators (KPIs) and metrics to track program progress and impact.  Design and implement qualitative and quantitative data collection methods, including surveys, interviews, focus groups, and data analysis tools.  Manage the M&E data lifecycle, from data collection and cleaning to analysis and reporting.  Make field visits to any location for observation & monitoring the projects  Data Analysis and Reporting  Conduct regular data analysis to assess program performance against KPIs and objectives.  Prepare clear, concise, and informative M&E reports for internal and external stakeholders.  Present findings and recommendations to senior management and program teams in a way that promotes strategic decision-making.  Capacity Building and Training  Provide training and coaching to program staff on M&E processes, tools, and best practices.  Integrate M&E principles into program design, implementation, and monitoring activities.  Foster a culture of data-driven decision-making within the organization.  Quality Assurance and Compliance  Monitor Trainings, identify any red flags, Propose solutions according to SOPs  Ensure the quality and accuracy of M&E data collection, analysis, and reporting.  Monitor compliance with donor requirements and M&E best practices.  Conduct periodic M&E system audits and implement improvements as needed.  Qualifications:  Master’s degree in Monitoring & Evaluation, Public Policy, Development Studies, or related field.  Minimum 5 years of experience in M&E, preferably in the NGO sector.  Proven experience in designing, implementing, and managing M&E systems.  Strong analytical and statistical skills, including data analysis tools  Excellent written and verbal communication skills, with the ability to present complex data in a clear and concise manner.  Experience working effectively in a team environment and managing multiple projects simultaneously.  Additional desired requirements:  Experience working with qualitative research methods.  Knowledge of donor reporting requirements and M&E best practices.  Experience using M&E software platforms.  Strong commitment to social justice and equity.  Willingness to travel frequently across Pakistan